| 1:
|
I
just took my device out of the box and tried to turn it
on, but it did not work...what's wrong?
|
| |
|
You first need to move
the battery switch to the "on" position. Also
see the documentation for details. Additionally, after
moving the battery switch to the "on" position,
you should charge the battery.
|
| 2:
|
I
just took my device out of the box, turned it on, and
I already have a very low battery warning...why? |
| |
|
The device is shipped
from the factory with a partial charge. By the time
it arrives to you, the battery may have further discharged,
such that the charge on the battery could now be low.
You should plug in your device and allow it to accumulate
a full charge while you complete the initial setup procedure.
|
| 3:
|
I
can't get my H3650 to connect to my PC by USB. What could
be wrong? |
| |
|
There are many reasons
that a USB connection might not function properly. Check
the following:
| a)
|
To support an
ActiveSync connection using USB, your host PC must
be running Windows 98 or Windows 2000. Microsoft
does not support an ActiveSync USB connection under
Windows 95 or Windows NT. |
| b) |
ActiveSync version
3.1 (Build 9439) must be installed on your host
PC before the 3650 is connected for the first time.
If the 3650 is connected to the PC first, it will
not be recognized properly and will be listed as
an unknown USB device. If ActiveSync is installed
first, when the 3650 is connected for the first
time it will be recognized properly, and will be
listed under the "Windows CE USB Devices"
heading in Device Manager. |
| c) |
If the 3650
was connected to the PC before ActiveSync was installed,
you must uninstall the 3650's USB device record
in Device Manager (Go to Settings -> Control
Panel -> Add/Remove Programs). After the device
is removed and ActiveSync is installed, reconnect
the 3650. It will be recognized properly and listed
under the "Windows CE USB Devices" heading.
|
| d) |
The version
of ActiveSync installed on the host PC must be version
3.1 (Build 9439) or later. This version (or later)
is on the Microsoft CD shipped in the box with the
3650. If you are using a previous version, you must
upgrade. You can download an upgrade at microsoft.com
|
|
| 4:
|
The
voice record quality is not very good...is there any way
to make it better? |
| |
|
In order to conserve
memory space, the default recording method is GSM 8kHz
mono (2KB/s). You can select a better recording format,
but it will consume more memory each time a voice recording
is made. In order to see a list of options and to change
your voice recording format, do the following:
| a) |
Go
to "Start", "Settings", "Input"
|
| b) |
Tap
on the "Options" tab. |
| c) |
You
will see a drop down box with "8,000 Hz, Mono
(2 KB/s)". Tapping on this drop down box will
show the list of other options, and allow you to
select another recording format. |
| d) |
Tap
on the "OK" button in the upper right
part of the screen when you've selected the recording
format you want |
However, if you
try to make a voice note in either the Calendar or Tasks
application using a higher quality recording format,
you may receive the following error message: "There
isn't enough space for this embedded voice note. Either
embedded recordings are not allowed here, or else the
CODEC in use (such as PCM) does not provide enough compression.
Try using a more compressed recording format (such as
Mobile Voice)."
|
| 5: |
Where is the stylus and how do I get the stylus out of
the device? |
| |
|
The stylus utilizes
a spring mechanism to pop it out of the top of the device.
There is a small silver button on the top of the device,
between the infrared lens and the stylus. Push down
on this button to pop the stylus out of the device.
To return the stylus to its holding position, simply
push the stylus back into the stylus hole. Note that
the stylus does have an orientation, such that there
is only one way the stylus can be pushed back into the
device. Do not force the stylus in the other direction,
as excessive force with the stylus in the wrong direction
may cause the stylus to become stuck.
|
| 6: |
My unit appears to be locked up...how do I reset it? |
| |
|
There is a small
hole near the right bottom edge of the device. Insert
the tip of the stylus into the hole to reset your device.
Any unsaved data in open programs (such as an email
that you were in the process of writing/editing) will
be lost. No saved data will be lost as a result of this
reset.
|
| 7: |
Can I use the joystick to navigate within the Calendar
application? |
| |
|
Yes, both the
right and down directions on the joystick move the date
to the next day. Likewise, both the left and up directions
move the date to the previous day.
|
| 8: |
After remapping the application buttons in the Windows
Media Player, I can not get them restored to their original
settings? |
| |
|
In order to restore
the buttons to their original mappings after having
remapped them within Media Player, you need to do the
following actions:
| a) |
In Media Player,
select "Tools", "Options..."
|
| b) |
Tap and hold
on the button you wish to unmap |
| c) |
A box will appear
with the words "UN-map this button"; when
it does, tap on it |
| d) |
Tap on "OK"
in the upper right portion of the screen |
| e) |
The button is
now un-mapped, meaning that it has no function |
| f) |
You now need
to close the Media Player in order for the button
to return to its original setting. You can do this
using the "QMenu" application (press the
application button on the front of the device with
the letter "Q" on it), and then select
"Close active task" at the top of the
box. |
| g) |
The button you
unmapped within Media Player should now be returned
to its original setting
|
|
| 9: |
Battery life does not seem to be very good...are there
any settings to improve the battery life? |
| |
|
Yes. There are
several settings which can change to improve battery
life.
| a) |
To optimize
battery life, turn off Backlight. Go to "Start",
"Settings", tap on the "System" tab, and then select
the "Backlight" applet |
| b) |
While on battery
power, your iPAQ automatically suspends operation
if you haven't touched the hardware buttons or used
the stylus for two minutes. Maximize battery life
by shortening the time. Go to "Start", "Settings",
tap on the "System" tab, and then select the "Power"
applet |
| c) |
The iPAQ produces
sounds in response to a number of events. To optimize
battery life, turn off any sounds you don't need.
Go to "Start", "Settings", on the "Personal" tab,
tap "Sounds & Reminders" and clear check boxes
on the "Volume" and "Reminders" tabs. |
All
of these applets allow you to change certain settings
which can get you more or less battery life, depending
on their settings. Consult your user documentation for
more information.
|
| 10: |
I'm concerned about damaging the Expansion Pack connector...why
is there no protection for this connector without an Expansion
Pack attached to the device? |
| |
|
This
connector has been designed to be used with no protection
necessary. However, you should not try to probe this
connector with foreign objects, such as a pen, the stylus,
coins, etc.
|
| 11: |
Do I need to have an Expansion Pack or Style Pack on the
device to make it work? |
| |
|
No.
The device is completely functional without either an
Expansion Pack or a Style Pack. Expansion Packs simply
add additional functionality to your system (for instance,
a PCMCIA Expansion Pack allows you to operate certain
PCMCIA cards with your device). A Style Pack is a cosmetic
enhancement for your device.
|
| 12: |
I am concerned about protecting my screen from damage.
What's the best way to do this? |
| |
|
The
easiest way is to use the slipcase provided with your
device. There are also various Style Packs available
which further enhance the protection of your device,
such as the Leather Style Pack and the Sports Style
Pack.
|
| 13: |
How long will my battery
last before it needs to be recharged? |
| |
|
Battery
longevity depends on many factors, such as amount and
type of usage. For instance, constant use of the backlight
on a Bright or Super Bright setting will consume more
battery power. Also, playing of audio files through
the external speaker (the headphone jack consumes less
power then the speaker). You can change various settings
on your device to improve battery life, depending on
your usage model.
|
| 14: |
How long does it take to recharge my battery? |
| |
|
This
depends on how much charge your battery currently has,
and can therefore range from several minutes up to several
hours. Max recharge time of 3 hours when fully discharged,with
a PC card jacket and without a PC card jacket.
|
| 15:
|
Can
I transfer information via IR to PalmOS-based devices? |
| |
|
Peacemaker
enables Pocket PC users to beam information to and from
a wide range of PDA devices. Peacemaker is a cross-platform
Infrared transfer utility for Pocket PC. For more information
go to http://www.conduits.com/ce/peacemaker.
|
| 16: |
I don't like the applications which launch when I push
the hardware application buttons...how can I change them? |
| |
|
To
change the default applications which are launched by
each of the five application buttons, go to "Start",
"Settings", "Buttons". In this applet, you can change
which applications are launched by each of the buttons.
|
| 17: |
Can I disable the sound when an Expansion Pack is installed
on the unit? |
| |
|
Yes.
Using the QMenu application (initially tied to the application
button with the "Q" on it), select "Expansion Pack",
and then check the box which says "Disable Insertion
Sound".
|
| 18: |
Can I replace the battery? Or can I add an Expansion Pack
with an additional battery? |
| |
|
The
battery is not replaceable. Currently there is a separate
battery within the PC card jacket , which can provide
a trickle charge to the main unit, however there may
be a separate expansion battery pack at a later date,
but there is not one currently.
|
| 19: |
How long will my data be retained after the battery is
drained to the point at which the device can no longer
be powered on? |
| |
|
You
will have between 24 and 36 hours of data retention
time. You should recharge your battery as soon as possible
after receiving the low battery warning to prevent data
loss.
|
| 20: |
Can I upgrade the memory? |
| |
|
No.
You cannot increase the size of internal memory from
the standard 32mb. However, you can add additional storage
memory using a CompactFlash or PC Card Expansion Pack
with an appropriate memory card.
|
| 21: |
Will I be able to upgrade the OS/ROM when new version
become available? |
| |
|
Yes.
Because the ROM in the iPAQ H3650 series is flash able,
you will be able to perform upgrades or enhancements
as they become available.
|
| 22: |
When I use the character recognizer, a faint image of
the letter I draw remains on the screen for a short period
of time, but only for some characters...why? |
| |
|
The
default mode for the character recognizer utilizes a
"double-stroke" mode for characters like "T". In this
case, if you draw the vertical line first, and then
do the horizontal top line, there will be a faint image
of the vertical line remaining while the horizontal
line is drawn. If you wish to disable this mode and
utilize a single-stroke mode, go to "Start", "Settings",
"Input", and tap on "Options" and then select the check
box which says "Single Stroke".
|
| 23:
|
I've
selected a better voice recording quality, but when I
try to make a voice note in the Calendar or Tasks application,
I now get an error that there is not enough memory...why? |
| |
|
These
applications have a limitation on the amount of memory
which can be used to store a note. Some higher quality
recording formats use too much memory for these application
notes. Select a lower quality recording format in order
to not get this error message.
|
| 24: |
How can I erase the contact information stored in the
flash ROM? |
| |
|
In
the event that you want to completely erase the backup
Contact information stored in the flash memory (for
instance, if you want to give your iPAQ PocketPC to
another person and don't want that person to have any
of your contact information), do the following:
The
following will Erase all Contact Information from Flash
Memory; the Contact Information remaining in Main Memory
will be available until the next full reset.
| a)
|
Launch QUtilities (either using the "Q" hardware button,
or by selecting "Start", "Programs", "QUtilities" |
| b) |
Tap on the "Backup"
tab |
| c) |
Tap on the "Save Contacts" box |
| d) |
Tap on "Erase All" box
|
|
| 25: |
How do I connect to the Internet? |
| |
|
You can connect
to the Internet by connecting to an ISP. You can connect
to your ISP by creating a modem connection. Once connected,
you can send and receive e-mail messages and view Web
pages.
| a)
|
Get the following
information from your ISP: ISP dial-up access telephone
number, user name, password, TCP/IP settings. |
| b) |
Install a CompactFlash
modem card using the optional iPAQ CF Card Expansion
Pack or a PCMCIA modem card using the optional iPAQ
PC Card Expansion Pack. |
| c) |
Go to "Start",
"Settings", "Connections" and tap "modem". Tap "New
connection". Enter name for connection, select a
modem, and Enter the access phone number. Tap "Finish"
and you are ready to go. |
|
| 26: |
When I plug in my Serial cable to my iPAQ Pocket PC,
I am unable to connect via ActiveSync. The unit makes
the attempt, but never connects?
|
| |
|
Ensure the Pocket
PC setting is configured for Serial connection (vs USB).
If an Ethernet card is plugged into your mobile device,
remove the Ethernet card. Ensure the serial cable is
securely plugged into the COM port on the back of your
desktop computer. Plug the other end of the serial cable
securely into the correct port on your device.
|
| 27: |
How can I configure my device so
that it doesn't sync with AvantGo channels so often? |
| |
|
It turns out these settings are not in your device or ActiveSync
settings, but it's in the user profile on the AvantGo
Web site.
| a)
|
Go to the AvantGo
Web site and log in to your account. |
| b) |
Click on each
of your selected channels in your account. In the
channel properties you can configure the channel
refresh settings, which tells the device how often
to refresh. |
| c) |
Save channel
settings. |
ActiveSync will
still check every time you sync your device, but it
will not take as long.
* Actual results
may vary with individual usage.
|